Power & utility · business intelligence
Building management dashboards across utility departments
Designed the data marts, ETL flows, and IBM Cognos dashboards needed to support management reporting across multiple business units.
Delivered engagementThe challenge
A power and utility organisation needed management dashboards for several business units, but reporting depended on data from different operational sources, templates, and departmental definitions.
The programme required a shared reporting foundation, clear data specifications, and dashboards suitable for management and Vice President-level analysis.
What Monic delivered
Monic gathered requirements, advised users on data specifications, and conducted workshops on the templates and fields needed for consistent reporting.
The team designed ETL and BI processes, built IBM DataStage jobs and IBM DB2 data and reporting marts, and developed IBM Cognos Analytics dashboards with KPIs and drill-down views. Delivery covered three departmental projects and included performance review, SIT, UAT, documentation, training, and user support.
The result
The engagement established a repeatable management-reporting capability across the participating business units, giving decision-makers structured dashboards and drill-down access to the underlying information.
What this case demonstrates
The engineering lessons behind the result.
These are the delivery patterns a team facing a similar operating problem should plan for.
BI starts before the dashboard
Consistent management reporting depends on source specifications, ETL, data marts, business definitions, and quality controls beneath the visual layer.
Users help define the reporting contract
Workshops and template reviews turn management questions into agreed fields, measures, drill-down paths, and acceptance criteria.
Adoption belongs in delivery
SIT, UAT, documentation, training, support, and performance review help the reporting capability become part of normal departmental decision-making.